Returns & Exchanges
At 2XU, we stand by the quality of our performance gear and offer a 30-day return window for all items in original, unworn condition with tags attached. We want to ensure you have the right equipment to multiply your performance and provide a seamless process for all domestic returns and exchanges.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the compression gear or apparel you wish to return or exchange.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all hangtags are attached and the products show no signs of athletic use or wear.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by the portal and affix it to the outside of your return package, covering any previous tracking information.
- 4.Drop Off and Refund
Hand over the package to the designated carrier; once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days.
